Aftermarket
Services
Your partner from concept to collection. More than EMS
You may know SMS – Smart Made Simple from the work we do as a contract electronics manufacturing service provider, but did you know, that as part of our far-reaching supply chain solutions, we offer comprehensive logistics and aftermarket services and solutions to customers across the world?

Taking your products and solutions through the entire supply chain
End-to-end supply chain solutions for our entire customer base. From supply chain architecture to final product fulfilment and aftermarket solutions, we enable our customers to be more competitive by providing a full in-house, one-stop solution.
We provide local, regional and global solutions across the hubbing, warehousing, distribution, logistics and after services spectrum.
This includes full-forward logistics services:
- Warehousing
- Distribution and inventory management
As well as a full suite of aftermarket services which provides complete reverse logistics solutions including:
- Repair
- Re-manufacturing
- Service parts management
- End-of-life solutions

Forward logistics through materials delivered and vendor managed inventory.
Logistics Management
- Distribution network optimisation
- Transportation warehouse management solutions
- Trade and customs compliance
- Supply chain and sustainability modelling
- Lead logistics provider
Vendor Managed Inventory
- Materials procurement, ownership, and lifetime management
- Supplier contract management
- Inbound and outbound handling
- Online inventory visibility and reporting
Fulfilment Services
- Warehousing and distribution
- Order fulfilment, including e-commerce
- Kitting and repackaging
- Accessory procurement
- Last-mile logistics
Product Configuration
- Build-to-order/ configure-to-order
- Product postponement
- Near-shoring and off-shoring
- Finished good merge
- Full assembly
- Product testing

Our full suite of services, will keep your product moving.
Reverse Logistics & Repair
- Triage
- Depot repair
- Returns logistics
- Complex repair/refurbishment
- Call centre services
- Warranty reclamation
Spare Parts Management
- Supplier management and global procurement
- Defective parts retrieval
- NPI, last-time/EOL parts
- Turnkey materials handling
- ECO and revision control
Asset Recovery
- Environmental asset recovery/reuse
- Green electronics recycling
- Responsible e-waste disposal
- Remarketing
- Brand protection
- Carbon footprint evaluation

Simplify your supply chain, making it smart.
We understand that all products are designed and manufactured somewhere, all products have to be delivered somewhere and all products have a life. We understand that some products enter back into the supply chain as some need to be repaired, some are recalled and sometimes supply chains can be disrupted. But we understand that all products and solutions need to be fulfilled.
We take care of everything, removing the complexities and simplifying your supply chain.
Let us be your bricks and mortar, whilst you invest in R&D, the next generation, and sales and marketing.
In short, our full suite of solutions helps you to reduce your time to market, lower cost and inventory, comply with regulatory requirements and increase your end customers’ satisfaction level.
We are a Nottingham, UK, based EMS provider, and we have been in the electronics manufacturing industry for over 100 years. Our history means that we have stood the test of time through world wars, environmental disasters, and financial adversities. What has the past taught us to allow us to protect our future? To keep your product moving, in as smart and simple way. Driving efficiencies to enable complete effectiveness.
Contact us to find out more on how we can support not only your electronics manufacturing, PCBA, but also your after-market services and solutions. It’s Smart Made Simple.
- Supply Chain Solutions
-
Taking your products and solutions through the entire supply chain
End-to-end supply chain solutions for our entire customer base. From supply chain architecture to final product fulfilment and aftermarket solutions, we enable our customers to be more competitive by providing a full in-house, one-stop solution.
We provide local, regional and global solutions across the hubbing, warehousing, distribution, logistics and after services spectrum.
This includes full-forward logistics services:
- Warehousing
- Distribution and inventory management
As well as a full suite of aftermarket services which provides complete reverse logistics solutions including:
- Repair
- Re-manufacturing
- Service parts management
- End-of-life solutions
- Forward Logistics
-
Forward logistics through materials delivered and vendor managed inventory.
Logistics Management
- Distribution network optimisation
- Transportation warehouse management solutions
- Trade and customs compliance
- Supply chain and sustainability modelling
- Lead logistics provider
Vendor Managed Inventory
- Materials procurement, ownership, and lifetime management
- Supplier contract management
- Inbound and outbound handling
- Online inventory visibility and reporting
Fulfilment Services
- Warehousing and distribution
- Order fulfilment, including e-commerce
- Kitting and repackaging
- Accessory procurement
- Last-mile logistics
Product Configuration
- Build-to-order/ configure-to-order
- Product postponement
- Near-shoring and off-shoring
- Finished good merge
- Full assembly
- Product testing
- Post Manufacturing Fulfilment
-
Our full suite of services, will keep your product moving.
Reverse Logistics & Repair
- Triage
- Depot repair
- Returns logistics
- Complex repair/refurbishment
- Call centre services
- Warranty reclamation
Spare Parts Management
- Supplier management and global procurement
- Defective parts retrieval
- NPI, last-time/EOL parts
- Turnkey materials handling
- ECO and revision control
Asset Recovery
- Environmental asset recovery/reuse
- Green electronics recycling
- Responsible e-waste disposal
- Remarketing
- Brand protection
- Carbon footprint evaluation
- End-to-end Solutions
-
Simplify your supply chain, making it smart.
We understand that all products are designed and manufactured somewhere, all products have to be delivered somewhere and all products have a life. We understand that some products enter back into the supply chain as some need to be repaired, some are recalled and sometimes supply chains can be disrupted. But we understand that all products and solutions need to be fulfilled.
We take care of everything, removing the complexities and simplifying your supply chain.
Let us be your bricks and mortar, whilst you invest in R&D, the next generation, and sales and marketing.
In short, our full suite of solutions helps you to reduce your time to market, lower cost and inventory, comply with regulatory requirements and increase your end customers’ satisfaction level.
We are a Nottingham, UK, based EMS provider, and we have been in the electronics manufacturing industry for over 100 years. Our history means that we have stood the test of time through world wars, environmental disasters, and financial adversities. What has the past taught us to allow us to protect our future? To keep your product moving, in as smart and simple way. Driving efficiencies to enable complete effectiveness.
Contact us to find out more on how we can support not only your electronics manufacturing, PCBA, but also your after-market services and solutions. It’s Smart Made Simple.